Wednesday | Thursday | Friday |

*Please note, the times listed below are in Eastern Time (ET)

Click here to download the agenda as a PDF.

Wednesday, November 4, 2020

12:00 pm – 12:30 pm ET

Welcome: Opening Announcements and Meet the Candidates 

12:30 pm – 12:45 pm ET

Stretch Break

12:45 pm – 1:30 pm ET
Many Domiciles, One Learning Community: 
Reworking Classroom-Based and Hybrid Courses in Order to
Conduct Effective Virtual Instruction 

Speakers: Marissa Moran, JD; Joseph Fell, JD

Are you one of the many instructors who is striving to convert a classroom-based course or hybrid course into a fully online course without compromising instructional quality or student engagement? This is the session for you! The presenters will be focusing on the nuts-and-bolts of taking a course that was either blended or 100% classroom-based and effectively converting it to a 100% online synchronous or asynchronous format using Zoom or BlackBoard Collaborate. Additionally, they will discuss the process of faculty evaluation of teaching in an online environment.

12:45 pm – 1:30 pm ET
Research and Scholarship
Speakers: Jill E. Martin, JD; Thomas McClure, JD; Page Beetem, JD; 
Jennifer Brinkley, JD

Come hear about the research and scholarship in this panel discussion

lead by your colleagues in AAfPE. For those who write and publish,
there are many different directions to go. Four people will present their
diverse and interesting research for all to hear.
12:45 pm – 1:30 pm ET
Challenges and Successes of Collaborating With Community 
Partners for
Internship Opportunities

Speaker: Huma Zia, JD

Successful internships entails a collaborative partnership between academic 
institutions and the community. It is best to recognize the inherent difficulty
in initiating and maintaining a successful collaboration or partnership for the
institution, student and community member. One must expect complications
and prepare for them. In reviewing our Program and Department's community
partnerships we determined that there are at least four distinct phases of
partnership and collaboration:
1) Identifying potential partnerships/collaborations
2) Defining the partnership/collaboration goals
3) Developing the partnership/collaboration
4) Sustaining the Partnership

Our Program and Department developed these goals after assessing the
success of four community partnerships/collaborations:
1) Will County Courthouse- Pro Se Desk
2) Illinois Department of Corrections Statesville Facility
3) Will County Public Defender's Officer, Investigative Unit
4) Ulta Beauty Inc.
Establishing clear rules does not automatically eliminate discord for any of
the parties involved, but doing so may lessen the need of ending the
partnership or collaboration.
1:30 pm – 1:45 pm ET
Break with Exhibitors
1:45 pm – 2:00 pm ET
Stretch Break
2:00 pm – 3:15 pm ET
Articulation Agreements Panel Discussion
Speakers: Nancy Golden, JD; Robyn Ice; Bruce Greenberg; Michael Speck;
Tracy Nothnagel; and Dora Dye

Join this panel as they discuss how articulation agreements are formed and
their importance to both 2-year colleges and 4-year universities.
We plan to discuss the following:
1. What are articulation agreements
2. Benefits of articulation agreements
3. How are they formed
4. Flexible uses for articulation agreements
a. Classes can go another degree – but might not count toward their other
b. Ability to take a class from another school because not offered at your
school and vice versa
* enter into agreements with nearby CC that certain electives taken at one
college and counting towards another because not enough students to
take the class
5. Samples of articulation agreements.
2:00 pm – 3:15 pm ET
Thirty Cool Things for the Post-COVID Learning Environment

Speakers: Tiffany Johnson, JD; Melanie Snyder, JD

Tiff and Mel are back for this special edition of their 30 Cool Things road show. 
A lot has changed since the first three iterations of this seminar. So, in keeping 
with the new explosion of remote teaching and online learning environments,
the 2020 edition of 30CT will be held remotely, via Zoom video conferencing.
The presenters will bring their usual buffet-style, rapid-fire list of quick and
easy teaching tools, activities, and assignment ideas. But this time, they’ll
focus on synchronous and asynchronous online coursework. Attendees
can tune in from their hotel rooms or from anywhere with a reliable internet
connection. The remote delivery platform will set the stage for lots of
first-hand, real-time demonstrations to complement the usual presentation
slides. Attendees will be able to interact with each other and with the
presenters through the digital chat room and check out all the web tools
directly on their browsers throughout the presentation.
3:15 pm – 3:30 pm ET
Stretch Break
3:30 pm – 5:00 pm ET
Regional Meetings
5:00 pm – 5:15 pm ET
Stretch Break
5:15 pm – 6:00 pm ET
Joint Venture: The Value of Student Research

Speakers: Antoinette France-Harris, JD; Sheryne Southard, JD;
Denise Allen, JD; Rackaya Haughton

In this session, the speakers would like to share the value of student
research from the instructors’ perspectives and to give the student an
opportunity to share what she has gained from the experience.
This session will be useful to conference attendees who have publishing
requirements or simply an interest in writing. Moreover, research is yet
another activity that we may use to foster student-instructor and
student-content engagement. This session will give invaluable insight
from the perspective of both instructors and learners regarding the rewards
associated with student research projects.

5:15 pm – 6:00 pm ET
The Value of Digital Badges to Your Paralegal Program, 
Students, and Employers

Speakers: Norma Kropp, ACP, SBWCP; Jody Cooper, JD;
Robin Nickel, PhD

Digital Badging is a unique way to acknowledge the skills gained by
students while providing verification of credentials for employers.
They are an indicator of accomplishments or skills that can be electronically
displayed. This allows students to showcase their knowledge and abilities
and helps students stand out with employers. This is a simple way to award
learners, promote movement toward completion, and motivate students to be
successful. Digital Badges can be displayed on social media and in
communications. Give students the confidence to display their skills!

5:15 pm – 6:00 pm ET

Cultural Competence: Building Habits in the Classroom 

Speakers: Regina Graziani, JD; Judith Mathers Maloney, JD

Culture has an impact on the way individuals interact. The goal
of striving for cultural competence is to remove barriers to
access as cultural differences can obstruct communication and
trust between the legal team and the client. To better represent
clients, it is imperative that paralegals understand the diverse
cultures of clients. Competence in an area is not learned over
night; competence is built and developed. There are several
habits that can be introduced and cultivated in the classroom
that will develop the habit of cultural competence. How can
we as educators lay the foundation to developing these habits
in students? What can we do to introduce students to cultures
that are different from theirs or those to which they have been
exposed? How can we develop the skills and habits necessary
to successfully interact with clients, colleagues, and others in a
culturally diverse arena? Through materials and discussion,
become familiar with habits that can be developed in the classroom,
share exercises that allow students to develop cultural
competence, and examine the foundations of a culturally
competent legal professional. Practical activities will be used.

6:30 pm – 7:30 pm ET

Virtual Happy Hour hosted by Cengage

Thursday, November 5, 2020

10:30 am - 11:00 am ET
Vendor Demo

CALI: Your National Strategic Stockpile of Legal Education for Paralegal Programs

Speaker:  John Mayer, Executive Director - CALI

11:30 am – 12:45 pm ET
Opening Announcements and ABA Compliance During the Pandemic
Speakers: Thomas McClure, JD, MS; Joyce Becker, JD; 
Keeley Mitchell, JD, MBA; Cynthia Traina Donnes, BA, MA

The presentation will explain how programs can document and record the
institutional changes that have been implemented due to the coronavirus
pandemic. The presentation will also include an in-depth discussion of
how programs can maintain compliance with the Guidelines while moving
to all online and using alternative methods to collect data required by the

A. Online Programs and compliance
1. How to transition to online courses
2. Compliance requirements regarding online instruction
3. Library Requirements
4. Internships

B. Impact on Assessment
1. What to assess
2. How to assess
3. Data collection tips

C. Impact on Advisory Committee and Faculty
1. Review categories of required membership for Advisory Committee
2. Expectations of Advisory Committee
3. How to hold Advisory Committee meetings
4. Faculty meetings and Professional Development

D. How to Report Pandemic Changes to the ABA
1. What to report
2. When to report
3. Virtual site visits

12:45 pm – 1:00 pm ET

Stretch Break
1:00 pm – 1:45 pm ET


Best Practices on Starting and Offering a Legal Clinic at Your 
College with Legal Aid and Pro Bono Attorneys
Speakers: Norma Kropp, ACP, SBWCP; Dena Welden; Jill Kastner; 
Jasmine Loera; and Rebecca Rapp, JD

It has been about one year since the Free Legal Clinic at Madison
College started operation on campus in partnership with Ascendium
Education Group, City of Madison Department of Civil Rights, Community
Immigration Law Clinic, Community Justice, Inc., Family Court Clinic
(UW Law School), Madison College Paralegal Program, Neighborhood
Law Clinic (UW Law School), and Schuster Family Law Firm. The
Clinic has had over 250 requests for legal assistance during that time.
The speakers would like to share their successes, and what they have
learned, in starting and operating this Clinic. Speakers will explain how they
combined forces, the research behind having such a Clinic, what practice
areas are covered and why, and the grants the Clinic received, as well as
how they calendar the legal providers, and how people request legal
assistance. They will also share how this Clinic continued during the
COVID19 pandemic. In addition to the one-on-one assistance by legal
providers at the Clinic, a "Know Your Rights" series has been offered.
Topics have been on Housing and Employment Discrimination,
Immigration, and Family Law. The Clinic and "Know Your Rights" series are
open to students and low-income community members.
The presentation speakers are from the Madison College Paralegal
Program, Legal Action of Wisconsin (law firm that provides free legal services
to low-income people who would be denied justice without their assistance),
and Ascendium Education Group (a non-profit, loan guarantor and education
philanthropy that provides tools and services that drive college completion).

1:00 pm – 1:45 pm ET
Designing a Paralegal Student Friendly Online General Education Course
Speaker: Elizabeth M. Donovan, JD 

The session will address designing a paralegal-friendly on-line general
education course that engages students enrolled in a paralegal program and
entices other students to consider paralegal studies.

The session will explore opportunities online teaching presents, identify
learning objectives and activities helpful to paralegal and potential paralegal
students, and highlight the benefits of formative assessment as well as
summative assessment.

Although taught from the experience of a Woman and the Law course, the
session transcends specific subject matter, and speaks more broadly to
elements of a successful online course for paralegal students and potential
paralegal students.
1:00 pm – 1:45 pm ET
How Twitter (Accidentally) Saved My Semester

Speaker: William Murphy, JD
Frustrated with students constantly ignoring important course emails 
and never visiting course Blackboard pages, William decided to try something
new during the Spring 2020 semester. Realizing students are glued to their
phones and social media accounts, the speaker thought what if, instead, he
could meet the students where they are by using Twitter to communicate that
same information he found himself re-communicating over and over? William
did not realize it at the time, but his little experiment would literally save his
semester when classes transitioned to distance learning because of
COVID-19. In the end, the dramatic increases in student engagement and
performance while using social media as a learning tool both before
and during the COVID-19 pandemic exceeded his wildest expectations.
Additionally, the outcomes demonstrated the immense potential of social
media for stimulating student success as either a supplement for face-to-face
learning or a primary platform for intended distance learning.
This session explores the nearly complete integration of social media and
smart technology into the lives of current college students while discussing
its immense accessibility and functionality for educational purposes. Examining
relevant empirical data and a specific case study, session participants will
interactively learn how to produce effective content easily shared and received
by students through social media’s many simple and free posting and live
features to positively impact student engagement, participation, learning,
and academic performance.
1:45 pm – 2:00 pm ET
Stretch Break
2:00 pm
3:15 pm ET

Teaching Technology in a Socially Distant Environment 

Speakers: Douglas Lusk, JD; June Hunter

This session will discuss the many issues presented with teaching technology in an off-campus environment.  How to achieve student technology competency while avoiding the issues of student access to software, student computer limitations, and install issues.  How you can continue to push technology education while fighting the struggles of increased limitations on resources and opportunities. 

2:00 pm – 3:15 pm ET

The Future of Legal Education 

Speakers: Page Beetem, JD; Keeley Mitchell, JD, MBA

Come look into their crystal ball at the future of legal education. 
The speakers will compare the delivery of legal services pre and
Then discuss best practices for training paralegals to meet
the needs of the new legal industry. There will be an opportunity to
share and explore what others are doing, not only to survive but thrive
in the future of legal education.

You will walk away with:
- understanding of the future law office structure- i.e. lawyer to
paralegal ratio and other human resources
- practical technology tips
- understanding of core paralegal skills for the future
- demonstrations of the future legal classroom
- understanding of the change in communication skills needed in a
remote world
- a plan to implement ideas for the future of legal education 
3:15 pm – 3:30 pm ET
Stretch Break
3:30 pm – 3:45 pm ET
Break with Exhibitors 
3:45 pm 4:00 pm ET
Stretch Break 
4:00 pm
4:45 pm ET
Creating an Interactive Syllabus: The Best Introduction to Your Course 
and Your Students

Speaker: Susan Jaworowski, JD, PhD

We're all required to prepare a syllabus for each of our courses, but
unfortunately, it's hard to require a student to read it. Sure, we can add
a syllabus quiz to our first week of instruction, but, sadly, as you can
tell from some of the answers, even the idea of earning points does not
motivate some students to read a document that they think they've read a
dozen times before. An interactive syllabus provides one obvious and
one hidden but important benefit. First, the interactive syllabus is a more
engaging way for students to learn about your course. It's colorful, friendly,
and fresh.

Second, the interactive syllabus requires students to share the stage with
you as they go through the document and let you know, not what they think
about your course, but how they feel about it. Instead of downgrading students
because they didn't remember exactly how many points each quiz is worth,
the interactive syllabus invites them to share with you their affective side and
gives you insight into what they're feeling and how to connect with them better.

The presentation will include unedited student responses to two sections of an
introductory paralegal course, so you can see the student perspective on an
interactive syllabus.

4:00 pm – 4:45 pm ET

Non-Lawyer Legal Service Providers: Where Is the "Bar" Set?

Speakers: Michael Speck, MA, JD; Adrian Copeland, JD

For years the legal profession has struggled with how to address the Access to Justice crisis in this country. And the economic damage caused by the Covid 19 pandemic will only exacerbate this issue. Join our presentation and learn how state bar associations are beginning to address this problem through Non-Lawyer licensing. We will take a look at the educational requirements of these licenses, what states are utilizing these programs, and why some states are reluctant to consider this initiative. We will also dive into how these licenses could change legal education in the future. 

4:00 pm – 4:45 pm ET
“What About Us?” Providing Pedagogical and 
Technological Resources to Adjunct Faculty

Speaker: Jessica Garcia-Brown, JD, LLM

Due to the unprecedented speed by which professors and institutions
were required to transition from the traditional classroom setting to teaching
legal education fully remotely, it became apparent that a disparity existed
between full-time and adjunct faculty. As full-time faculty worked to implement
remote education plans, adjunct instructors were found to be at a disadvantage.
Because of their limited contact with administration and the limited time and
availability to receive technological and pedagogical training, adjunct faculty
were not primed on innovative teaching methods. Full-time faculty are at an
advantage to honing their technological and educational skills based on
professional development and training opportunities offered through academic
institutions. Moreover, the mere fact that full-time faculty is in the classroom
more often than adjunct faculty, the ability to refine skills and experiment with
activities that work, generates familiarity and greater success in engaging
students through remote teaching.

Providing adjunct faculty with the same technological and academic training
resources available to full-time faculty is essential to bridge the gap and
provide students with a quality legal education. This presentation will
provide administrators with the best practices to guarantee adjunct professors
are informed, prepared, and trained in technological and pedagogical methods
available to full-time faculty. In addition to assisting program chairs and
directors who supervise adjuncts, the presentation will examine resources to
assist all legal educators teaching remotely or in a blended format.

5:00 pm – 6:00 pm ET
AAfPE Business Meeting and Awards Ceremony


Friday, November 6, 2020

11:30 am - 12:00 pm ET
Vendor Demo 
Presented by National Society for Legal Technology
Speaker: Douglas Lusk, JD
12:00 pm – 12:15 pm ET
Break with Exhibitors
12:15 pm – 12:30 pm ET
Stretch Break
12:30 pm – 1:15 pm ET
Promoting Equity in Online Learning
Speakers: Lynnette Noblitt, JD; Thomas Parker, JD

Online learning is often promoted as a solution to create perfect student 
equality in the classroom. In reality, however, the online environment can
suffer the same inequalities as any traditional classroom. Faculty and
administrators must acknowledge and address these inequalities at a
variety of levels prior to the beginning of the semester. This presentation
will identify some common online learning issues and pose creative solutions:

Virtual Pencil & Paper:
Hardware Considerations and Creative Options
Software Dilemmas
Online Access Issues and Solutions

Course Design/Pedagogy:
Balancing Synchronous/Asynchronous Course Materials
Videos, Slides, and Other Audio-Video Options
Special Streaming/File Size Considerations

Inclusive Classroom:
Accommodation of Disabilities and Learning Differences
Controversial Topics, Heated Moments, and Classroom Management
Identifying and Preventing Discrimination & Bias

By the end of this presentation, participants will be familiar with common
problems students encounter in the online learning environment, course
design that minimizes classroom inequities, and creative solutions to help
students succeed regardless of their background or resources.
12:30 pm – 1:15 pm ET
The Benefits of Incorporating a Podcast Into Your Curriculum 

Speaker: Halye Sugarman, JD

This presentation highlights the benefits of and how to use a podcast in 
your paralegal course. Inspiration for using a podcast came from listening to
Season 2 of In the Dark (APM Reports), in which the investigative journalists
reported about the case of a black man subjected to six criminal trials for the
same alleged crime. The events took place from 1996 to present day, in the
racially-charged town of Winona, MS, and involved a prosecutor accused of
juror bias and prosecutorial misconduct. Several legal issues arose, including
a recent appeal to the U.S. Supreme Court.

A goal of a well-developed paralegal class is to make course content relatable
and current while also meeting course and program outcomes, including core
paralegal competencies. Similarly, faculty strive to incorporate teaching
methods that connect with varying learning styles. Using a podcast meets
these goals. A podcast, like a good book, tells a story. Students are
engaged with the medium, whereas a textbook can suffer from being flat.
From the story, faculty can develop specific assignments and classroom
activities on the topics discussed and connect the topics directly to course
outcomes. This presentation will explore the benefits of using a podcast in
this method, and will address how to incorporate a podcast
into a paralegal course that aligns with core competences.
12:30 pm – 1:15 pm ET
Master or Servant: The Justification and Method of Teaching 
Legal Analytics and Artificial Intelligence in Paralegal Programs

Speaker: Mike Lavender, JD

While technological changes induce fear, they also present great opportunities
for those willing to embrace the changes. From the invention of the printing
press to computers, the future has always belonged to those embraced and
mastered the new technology. Paralegals can either embrace the new
technologies and opportunities they provide or become extinct. The embracing
of legal analytics and AI begins in paralegal programs. With programs
producing graduates prepared to utilize the newer technologies and adapt
to future changes, a paralegal degree will become even more necessary
to enter the job market.

The program begins with an overview of the history of AI and Legal Analytics.
Although these are moving very fast, the program will give an up-to-the-minute
snapshot of how they are being used now. The program will then proceed to
show how paralegals can learn to move this technology making them
invaluable to law firms as opposed to being replaced by coming technologies.
Lastly, the program will discuss the development of classes and projects that
train students in AI and Legal Analytics.

1:15 pm – 1:30 pm ET
Stretch Break
1:30 pm – 2:15 pm ET

Keynote Speaker

Speaker: Justice Barbara A. Madsen
Sponsored by NALA - The Paralegal Association
Justice Madsen will speak about how the role of the court in increasing equity 
and access to justice, lessons from the “sunsetting” of the LLLT, the future of
non-lawyer licensing, and her thoughts on the current and future role of
paralegals in our system of justice. 
2:15 pm – 2:30 pm ET
Stretch Break
2:30 pm – 3:45 pm ET
Teaching Competition 
3:45 pm – 4:00 pm ET
Stretch Break
4:00 pm – 4:15 pm ET
Break with Exhibitors 
4:15 pm – 4:30 pm ET
Stretch Break
4:30 pm – 5:15 pm ET
Through the Looking Glass: Re-imagining Course 
Delivery in a Hyflex World

Speaker: Julie Shadoan, JD

Planning for course delivery in response to a world-wide pandemic
has been challenging to say the least. From that chaos, new ways of
thinking and delivering course content have emerged.

Hyflex course delivery enhances the student learning experience while
providing options that promote the health and safety of the campus community.
Faculty develop courses in a way that would allow students to choose
whether to attend class in person or online - for the entire semester or class
by class.
Regardless of student choice, the learning objectives, assessments
and overall
experience are the same. This is not the typical "Zoom" course,
rather it requires
faculty to develop an online version of the course and a
face2face version of the c
ourse offered under one course number/section.
Students may stay in one modality
or move between modalities as their needs
change. Participation paths are varied to
promote student to student and faculty
to student regular and meaningful interaction.

While "hyflex" delivery was created to increase access to higher education for
working adult, it has much more broad application for institutions that need
to decrease
campus density and class size for public health concerns or other
"educational interruptions.
" Further, this delivery provides a viable option for
students who are ingrained in the face2face
delivery modality and who would
avoid online courses given the option. It helps to ensure that
student learning is
not negatively affected by social and physical distancing that may be a

part of our new normal.

4:30 pm – 5:15 pm ET
Project Management and Electronic Discovery

Speaker: Michael Quartararo, CEDS, PMP'
Sponsored by
Association of Certified E-Discovery Specialists (ACEDS)

Paralegals, legal assistants, other legal professionals and attorneys will benefit 
from understanding the principles of project management and their applicability
in the legal business. Over 1 million certified project management professionals
work in nearly every industry in 200 countries to help make work more efficient
and promote better outcomes. In this session attendees will learn how project
management processes can be used to benefit the legal industry as well. In this
session, Mike Quartararo, a former paralegal and now president of the
Association of Certified E-Discovery Specialists, who in 2016 authored the
book, Project Management in Electronic Discovery, will elaborate on advanced
project management principles and competencies for paralegals, including
best practices for leading discovery projects, how paralegals can and should
be lead e-discovery projects, how to marshal the necessary resources, and
how to manage processes that lead to successful outcomes in modern-day
discovery projects—skills and practices that may immediately
be put to use on active matters.
4:30 pm – 5:15 pm ET
Capstone Reboot: A Practical Approach for The New Normal

Speakers: Kristine Custodio Suero, ACP;
Carl Morrison, ACP, CAS, RP, PP, AACP

Current instructional methodology pursuant to ABA Guidelines for the
Approval of Paralegal Education Programs, Section G301(B)(3) Educational
Programs, includes practical assignments that develop paralegal job
competencies and encourages field experiences. The objective of this
presentation is to provide attendees with practical takeaways to
implement in their respective capstone programs.

Times are changing, impacting the practice of law, delivery of legal
services and how the legal team works. Career-readiness
competencies are critical to a successful capstone program.
Field experiences must prepare professionals for the “new normal”
of virtual settings and the ethical considerations thereof.

Opportunities abound for paralegal education to set the pace for
experience-seeking graduates to acquire invaluable knowledge prior
to graduation from a program, including core competencies
of teamwork/collaboration, leadership and career management.

Leveraging existing resources within paralegal programs provides
capstone students with pragmatic and collaborative experiences.
Partnering with local paralegal associations for mentorship
opportunities and networking with LEX alumni chapters, as
well as involving your advisory board within the capstone program
will provide students with real-world experiences of working with

In order to better prepare students for the “new normal,” traditional
education must be supplemented with practical experiences in a
refreshed and innovative capstone program. Preparing students for
workforce readiness is inherent to a successful paralegal program.

5:20 pm – 5:35 pm ET
Closing Announcements